30-Day Satisfaction Guarantee

At LIV3 Industries, LLC, we stand behind the performance of our products. We want you to feel the difference the Wedgie™ makes in your training, and we back that with a 30-day satisfaction guarantee.

This guarantee is separate from our Returns & Claims policy, which covers items that arrive damaged or defective. The Satisfaction Guarantee instead applies to customers who have used the product as intended and are not satisfied with their results or experience.

How It Works

If you've used your Wedgie Precision Systems or Wedgie Strap for up to 30 days from the date of delivery and are not satisfied, you may request a refund or store credit under this guarantee, subject to the terms below.

Eligibility

• Request must be submitted within 30 days of the delivery date.
• Applies to one item per customer, per household.
• Product must show reasonable signs of normal use consistent with a genuine attempt to incorporate it into your training.
• Products that are lost, stolen, or damaged due to misuse, neglect, or accident after delivery are not eligible.

How to Request

To request a refund or store credit under this guarantee, email us at support@liv3industries.com and include the following:

• Your full name
• Your order number
• A brief description of your experience with the product

Our team will review your request and respond with next steps, typically within 2-3 business days.

Shipping & Refunds

Customers are responsible for return shipping costs when sending the product back under this guarantee. Once we receive and inspect the returned item, refunds will be issued to the original payment method, or store credit will be issued if requested. Please allow 5-10 business days for your financial institution to process the refund after it is issued.

Questions

If you have any questions about this guarantee before making a purchase or requesting a return, reach out to us at contactus@liv3industries.com.